The CLEAN Difference

Common Issue:
“I didn’t get all my clothes back!”

CLEAN Solution:
CLEAN uses a cutting edge RFID garment inventory system:

• Scan and track each piece during each step of the process 
• Accurately deliver what was promised

Locker room organization:
Each user has a unique identifying number as well as a designated garment locker or personal rail organizer to avoid garment loss

Common Issue:
“My bill is confusing and the invoice amount is always changing!”

CLEAN Solution:
Our invoicing makes it easier for you – no hidden or unexpected charges:

• We provide you with a sample invoice before your services start
• Our invoices are clear and easy to understand
• Your Route Sales Representative will walk you through your rental program spending, allowing you to see exactly how working with CLEAN benefits your budget
• You can easily view your invoices, make payments, and make changes to your program via our comprehensive online customer portal
• Invoices can also be mailed, emailed, or faxed to you per your request

Common Issue:
“They don’t understand my needs!”

CLEAN Solution:
We go above and beyond in delivering exceptional customer service: 

• Your Route Sales Representative will give you personalized assistance, we ensure our team of professionals are fully trained and qualified to provide your employees with clean and safe garments
• Communication is key in enabling your program to run smoothly each and every week 
• Our management has a three-hour response time and will conduct quarterly visits in person
• Continually review your satisfaction with our service through third-party surveys and quality control manager audits

Common Issue:
“They never fix my garments or replace the worn out ones!”

CLEAN Solution:
Our repair and replacement process is set up to provide you with the best quality service:

• 98% of repair needs are caught in-house, our employees identify any needed repairing or replacing at various quality checkpoints
• Lost or damaged garments that need repairing or replacing will either be subject to agreed-upon costs, or fully covered by a budget protection program

Common Issue:
“It takes forever to get uniforms for a new employee!”

CLEAN Solution:
CLEAN simplifies adding new wearers:

• We are electronically connected to garment providers, optimizing order fulfillment
• We commit to 0-4 day turnaround on 80% of new orders from current customers
• Adding a new wearer is no hassle for you and will either be subject to agreed-upon costs, or fully covered by a budget protection program

Common Issue:
“Slow turnaround; Lack of capabilities to manage orders for different departments and functions.”

CLEAN Solution:
The Branding and Apparel Store by CLEAN:

• We are electronically connected to network of providers to guarantee 0-4 days turnaround
• We have software based solution that allows you to manage your program at multiple levels of management and divisions
• We offer multiple customization options to combine the ease and affordability of a rental program with retail-level creativity