The CLEAN Culture begins with our founder Morris Lazaroff’s favorite saying…
“Make the Customer Love You!”
As we transitioned toward the third-generation of family ownership at CLEAN, we looked to this wisdom as a jumping-off point for defining our culture. We quickly realized to “Make the Customer Love You” CLEAN had to have employees who loved working here and understood the big picture. Part of this process was recognizing who we are now and who we want to be. We knew working for clean was “Not Just a Job, a Career” and we wanted to emphasize our commitment to “Open Doors, Open Communications.” Being a “Family-Owned Uniform Company” means we have no wall-street investors, only our customers and employees to satisfy. This allows us to implement new systems quicker and more effective than our competition. Next we knew the future relied on us to “Keep it Green,”and from this pledge was born a strong program of “greening” our processes and facilities.
As consolidation drastically shifts the business landscape, CLEAN has expanded its culture to the idea of Operational Excellence in order to thrive as a family-owned independent. Each department sets its own standards for Quality, Productivity, Attitude and Safety and shares them with the other departments. This has become a qualitative form of scoreboarding that get everyone behind the mission of “Making the Customer Love You.” Operational Excellence consistently reinforces the fact there is only “One CLEAN” and not a company of separate teams of service, sales, production and administration. We are each other’s customers!
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